Velocity Labs.

Live demo

Paste your website. We will read it. Then chat with the agent yourself.

Takes about 15 seconds. No signup to start.

How it works

01

One working session

Thirty to sixty minutes with our team. You tell us how your business runs. That is your entire workload.

02

We configure everything

Conversation flows, your branding, calendar, payment, and CRM connections. Your customers see your brand. They never know we are behind it.

03

Live in two to four weeks

Depending on how many flows we set up. From day one, every inquiry gets answered, qualified, and handled.

You never touch a dashboard. You never write a script. You just get the warm ones.

We go further than chatbots.

Qualify

Every lead gets a structured conversation. Vessel details, budget, timeline, intent. Hot leads route to you with a brief. Tire kickers get a polite reply.

Book

The agent books directly into your calendar. Confirmations and reminders automated. You show up knowing who and why.

Charge

Deposits and quote acceptance captured at the moment of intent. Money in the door while interest is hot.

Inform

Answers from your knowledge base, around the clock. Hours, services, pricing, availability. Frees your team.

Custom integrations: your DMS, CRM, accounting, scheduling, payment processor
Multi channel: the same agent across website chat, WhatsApp, SMS, and email
Tiered routing: qualify by deal size, urgency, vessel class, or any rule you define
Conversational memory: the agent remembers returning visitors across sessions
Team handoff: qualified leads route to the right person, with the full transcript
Custom voice and tone: it sounds like your business, not a chatbot

Have a specific workflow in mind? Book a call and we will scope it.

Try it now

Step into a front desk
for your trade.

Pick a sample business. The viewport becomes their front desk. Talk to the agent the way a customer would.

Behind the glass

What lands on your team's desk.

The chat is the front door. Behind it, the front desk captures the enquiry, makes the booking, and hands a complete brief to the right person. One sample handoff per trade.

meridianyacht.com
M
Meridian front desk
a captain on watch · trained on the fleet
LIVE
Good evening. I am the captain on watch at Meridian. What can I help you with tonight?
I just took delivery of an SX88. Looking for a management partner before she goes in the water.
Congratulations. We manage four other SX88 hulls. Here is what we would carry in year one.
Year one · what Meridian handles
SHORE
Captain manager. Insurance, flag, class. Monthly report.
DOCK
Berth, fuel, tenders, provisioning. Local relationships.
VESSEL
Engine hours, oil, planned maintenance. Warranty.
CREW
Captain placement, rotation, certs.
Done. Booked and confirmed.
MH
Marco Halevi
Captain manager · 14 yrs
When
Thu 10:00
45 min · phone
SAVED TO YOUR CRMPOWERED BY VELOCITY LABS

A new owner onboards before the boat hits the water. The desk captures the vessel, walks year one, and books the captain manager.

Who it is for

Built for the marine trades.

Brokerages

Serious buyers, separated on arrival.

Service and repair

Estimates booked while you are in the yard.

Charter companies

Deposits captured before interest cools.

Marinas and advisory

The same questions, answered once.

Velocity Labs was built by people who lived the problem. Years in yacht brokerage, yard operations, charter logistics, and advisory. We watched leads die in voicemail boxes. We watched estimates wait three weeks because someone was on a flight. We watched closing weekends slip because nobody answered the contact form Friday night.

Velocity OS is what we built to fix it. We do the full setup. Your customers see your brand, in your voice, available the moment they show up. You get the warm ones.

JO
Jorge A Otero
Founder and CEO

The team

SG
Stacey Groth
CMO
AO
Anibal Ortega
CTO
BG
Bill Grim
Senior data engineer

A discovery call costs you nothing. We will walk through your current intake, show you a live demo, and tell you honestly whether Velocity OS is a fit for your business.